Answers to the most frequently asked questions about sMARTBIS.
sMARTBIS is a financing matching platform that helps Malaysian entrepreneurs find government and institutional financing programs that match their business profile.
You can browse the list of programs publicly, or complete a business profile to get program recommendations tailored specifically for you.
No need to just check. You can browse programs by fund type, agency, and program without logging in.
Registration is only required for the matching feature — as it requires your business profile to assess the suitability of each program.
Matches are made based on information you declare yourself in your business profile — including sector, business level, location, target group, funding range, and funding purpose.
Each active program is assessed against your profile and given a match percentage. Programs that clearly do not meet the mandatory requirements will not be displayed.
Both passed all the mandatory requirements of the program. The difference is in the completeness of your profile:
Completing your profile will move more programs from the potential list to the eligible list.
No. The matching results are suggestions, not official approvals.
sMARTBIS does not verify your profile information with the agency or any external database. The actual results depend entirely on the agency after you apply and submit the required documents.
sMARTBIS does not accept applications on behalf of agencies. Visit the program page to see the agency's contact information and official application link, then apply directly to them.
A list of commonly required documents is also displayed on the program page so you can prepare in advance.
Each time you save the profile, the matching is rerun. The number of refreshes per day depends on your subscription plan.
See the Plans page for the latest quotas for each plan. Quotas are reset daily.
Yes. On the match results page, there is an option to download your results as a PDF file for storage or reference when dealing with the agency.
If you receive a voucher code from a sponsor, log in and go to the Redeem Voucher page, then enter the code.
Vouchers provide access to a specific plan for a period specified by the sponsor. Each code can only be used once.
Access to the advisor directory depends on your subscription plan. If it doesn't appear in your account, your current plan doesn't include the feature — check the Plans page for a comparison.
Programs are only displayed when they are still active, the agency and funding type are still active, and today's date is within the program's availability period.
Programs that have expired or have been deactivated by an administrator will disappear from the public list and also from matching results.
Your profile data is used to conduct matching, manage your account and quota, and improve the service. We do not sell your personal data.
Please refer to the Privacy Data Policy at the bottom of the page for a full explanation, including your rights over that data.
Yes. Use the BM | EN switch on the navigation bar at the top of the page. Your choice will be retained throughout the session.